Wellness exams & preventative care
Our pets are family, so we offer the same level of compassion and care we'd want for our own. We provide wellness exams for pets at every life stage, with a focus on catching concerns early through preventative care.
A full range of in-house & specialist diagnostics
We offer a wide range of diagnostics to help keep your pet healthy and catch concerns as early as possible, including:
- In-house bloodwork & urinalysis
- Fecal diagnostics & cytology (skin, ears, and more)
- In-house microscope diagnostics
- Specialist send-outs through IDEXX Veterinary Laboratories & Histovet Surgical Pathology
- Radiographic imaging & ultrasound
From spays & neuters to complex surgery
We offer surgical services ranging from routine spays and neuters through to challenging soft tissue and abdominal surgery. We also provide complete dental diagnostics and treatment under general anesthesia — the only way to properly and safely address disease below the gumline, with careful extraction of teeth that are causing pain.
Pets are required to come fasted before sedation or surgery. For pets 7 and under, pre-procedural bloodwork is optional but recommended; for pets 8 and older, it's strongly advised.
A fast, simple way to bring lost pets home
Microchipping is a fast, simple way to make sure that if your cat or dog ever gets lost, they can be quickly reunited with you through a scan of their microchip number. The microchip is about the size of a grain of rice, implanted under your pet's skin via a needle — it won't fade or leave a mark like a tattoo.
Microchips can be given during a regular appointment, or at the same time as a surgical procedure. Most microchip companies also have easy-to-navigate websites so you can update your contact info any time it changes.
Cremation & keepsakes
When the time comes, we handle everything with Glory Bound Pet, a family-run crematorium in Sooke. Private cremation returns your pet's ashes to you and includes an urn of your choice and a clay pawprint — pewter or slate metal urns, rosewood pawprint or picture boxes, a pine picture box, or scattering tubes.
Private cremation
- 0 – 11 kg
- $320
- 12 – 23 kg
- $370
- 24 – 34 kg
- $390
- 34 – 45 kg
- $450
- Over 45 kg
- $450 + $6.60/kg
Keepsakes
- Ink paw & nose prints
- $30
- Clay pawprint
- $60
- Rosewood shadowbox
- $60
- Steel necklace
- $70
- Pastel clay pawprint
- $110
- Sterling silver necklace
- $115
An additional fee applies for euthanasia services. For communal cremation pricing, or if your pet's weight sits near the edge of a band, please call us on 778-351-3030 — there's no form to fill in and nothing to decide today. Prices subject to change.
Dr. Phil Stacey
FounderFounded Saanichton Village Veterinary Hospital in 2013. He graduated from the University of Saskatchewan in 1995; the clinic describes animals as his joy and medicine as his passion.
Dr. Angela Frost
Co-owner · Not practisingCo-owner of the practice since 2013. Supports the team with training and the day-to-day running of the hospital.
Dr. Meg Lainson
General PracticePracticing veterinary care on the Peninsula since 2006. Off the clock she enjoys taiko drumming, and time with her otterhound Lynyrd and poodle Sammy.
Dr. Stephanie Burbach
VeterinarianGraduated from Kansas State University in 2011, with certification in Animal Chiropractic since 2014 and advanced training in spay/neuter surgery.
Behind every visit — our management & support team
Careers at SVVH
See what each role involves, check the verified hiring status, and preview a simple on-site application experience without leaving this website.
Registered Veterinary Technician (RVT)
Provide nursing care for hospital patients and support veterinarians through appointments, treatment, surgery and dentistry.
- Prepare patients, surgical suites, packs and equipment
- Administer and monitor anesthesia and post-operative care
- Produce radiographs and collect or run laboratory samples
- Provide wound, bandage and doctor-directed patient care
- Educate clients and assist with records and office duties
Veterinary Assistant
A sample listing that shows how a future opening could be presented. The supplied information says training may be provided and prior veterinary experience is not required.
- Assist with animal handling, appointments and prescriptions
- Admit surgical patients and prepare tools and drape packs
- Learn laboratory, billing and reception workflows
- Support cleaning, laundry and hospital upkeep
- Saturday availability may be required
Veterinary Receptionist
A sample listing for a client-focused role handling communications, scheduling, billing and organized front-desk support.
- Welcome clients and answer questions, calls and email
- Book appointments and support PetDesk requests
- Process invoices, payments and insurance paperwork
- Update patient charts and assist with product purchases
- Maintain a calm, compassionate reception area
Practice Manager
Oversees hospital operations, staffing, policies, team support, client care, finances and business administration. This is not an active opening.
Inventory Manager
Manages ordering, stock, budgets, vendor relationships and monthly inventory across medications, diets, equipment and hospital supplies. This is not an active opening.
Apply to join SVVH
This demonstration makes the proposed application flow easy to review. It does not upload a résumé, send information or create a real application.
Yes — we're accepting new clients!
Drop us a request form or give us a call and we'll get you and your furry friend set up. Here's what to expect.
Getting started is simple
Reach out
Fill out our appointment request form, call, or text us at 778-351-3030 to get set up as a new client.
Tell us about your pet
Share your pet's name, history, and the reason for your visit so our team can prepare.
Come on in
We'll confirm your appointment by phone and take great care of you and your pet from there.
Transferring your pet's records
Yes, we can transfer your records
Your pet's medical records contain vital information that our veterinarians use to make the best health decisions for your pet's specific needs. If you're looking to transfer over to us, either phone your previous veterinarian's office and request they send your pet's records to us, or ask our receptionists for help — we want to make the transfer as easy on you as possible.
What we offer once you're here
Examinations, X-rays, dental surgery and cleanings, a wide range of surgical procedures, laboratory diagnostics, and more. If you're ready to book an appointment, give us a call!
Questions new (and current!) clients ask us
Yes! We are accepting new clients and their furry friends. Drop us a request form or give us a call and we can get you set up.
Yes you can! Either phone your previous veterinarian's office and request they send your pet's records to us, or ask our receptionists for help — we want to make the transfer as easy on you as possible.
For surgical and dental procedures, an estimate is given at your pet's scheduled drop-off time and someone will go over it with you. If you'd like an estimate in advance — for these or any other procedure — just phone the hospital and we'll email one over.
Bring them in to have the incision evaluated. Sometimes no action is needed, and other times a suture or surgical staple has to be added — a veterinarian is the best judge of what's right for their healing.
We ask for 24 hours notice. Fill out the prescription refill form on our website, or phone the hospital directly. Note that some medications can't be refilled without a recent exam — if you're unsure, just give us a call.
We carry a wide range of veterinary diets for cats and dogs. If we don't currently carry your pet's food, the clinic says it can usually special order it in 2–7 days.
Unfortunately we can't ethically or legally dispense medications without having seen the patient for an examination. We do offer some over-the-counter flea control options, or we'd be happy to see your new pet for an exam.
A fast, simple way to reunite you with a lost pet through a quick scan. The microchip is about the size of a grain of rice, implanted under the skin, and given during an appointment or a surgical procedure.
Yes — pets need to come fasted before their sedation or surgery day, to keep every part of the procedure as safe as possible. Full fasting instructions are given in a confirmation call beforehand.
For pets 7 and under, pre-procedural bloodwork is optional but recommended, giving us a healthy baseline. For pets 8 and older, it's strongly advised, since health can decline with age just as it does in people.
Yes! We offer send-off diagnostics through IDEXX Veterinary Laboratories and Histovet Surgical Pathology for blood tests, blood smears, mass identification, and more.
Examinations, X-rays, dental surgery and cleanings, a wide range of surgical procedures, laboratory diagnostics, and more. Give us a call if you're ready to book!
Products, diets & prescription refills.
SVVH links clients to myVETstore for veterinarian-approved products, diets and non-prescription items with home delivery. Medication refills remain a separate request through the clinic.
Two clear options
Request a prescription refill
Send us the details and we'll have it ready. We ask for 24 hours notice — some medications can't be refilled without a recent exam.
Refill Request
We're here for the hardest days too
We want to do all that we can to help you with this difficult decision. As pet owners ourselves, we understand how challenging these times are. If you need to talk to lighten your heart, we are always here to listen — and our experienced veterinarians can offer valuable insight through quality-of-life exams.
When it's time, there are questions only you can answer as their family — are they still enjoying their favourite things as much as they used to? These questions can be overwhelming, so please don't hesitate to contact us if you need help working through them.
Private Cremation
Your pet's ashes are returned to you in a chosen urn or memorial necklace. Home burial and family presence during cremation are also options, pre-scheduled directly with our partner.
Common Cremation
Ashes are not returned. We can also offer a clay paw print keepsake of your pet if you'd like one.
We work with Glory Bound Pet Crematorium, a family-run business based in Sooke, to provide the best possible care for your pet and their remains.
Helpful info for pet owners
A few of the topics our team can walk you through, in the hospital or over the phone.
Parasite Control
Fleas, ticks, and worms are more than a nuisance — we'll help you build a year-round prevention plan.
Nutrition & Weight
Ask Bryn, our business manager, for pet nutrition advice — she's our resident go-to on food and diet questions.
Dental Health
Periodontal disease is common in pets — we offer full dental diagnostics and cleaning under anesthesia.
Ask Ivy, the Site Guide
Use the typo-tolerant guide for verified navigation and clinic information. It does not diagnose, triage, or transmit requests.
Helpful ways to get things done.
Choose what you need below—manage your pet's care, order food and supplies, request a refill, or get started with the clinic.
PetDesk
Keep your pet's health information in one place. View records and appointments, ask for appointments or refills, and receive reminders and clinic updates.
Get PetDeskChoose iPhone, Android, or send a link to your phoneShop with myVETstore
Order veterinary diets, pet food and approved supplies online. Eligible items can be delivered to your home, making repeat orders easier.
Shop food and suppliesVisit SVVH's myVETstoreRequest a prescription refill
Tell the clinic which pet and medication the refill is for, along with any helpful details. The clinic can then review the request and confirm next steps.
Start a refill requestDemo form—nothing is sent yetBecome a client
See how to register your pet, prepare for the first appointment, and ask your previous veterinary clinic to transfer existing medical records.
New client informationRegistration and record-transfer stepsThe PetDesk App
A free mobile health app linked by SVVH to help clients organize and manage their pets' care.
- Access vaccine and medical records
- View upcoming appointment information
- Request appointments
- Request prescription refills
- Receive appointment confirmations
- Create reminders for recurring pet health tasks
- Receive notifications when your pet is ready to go home
Choose the button for your device. If you're on a computer, PetDesk's website can send the app link to your mobile phone.
iOS opens Apple's App Store · Android opens Google Play · Send Link opens PetDesk's download pageOn PetDesk's download page, enter your mobile number, choose “Send Link To Phone,” then follow the instructions in the text message. App features and availability are controlled by PetDesk and the clinic's configuration.
View SVVH's official PetDesk information ↗Hours
Closed Saturdays 12:00–1:00 PM for staff lunch. Closed on statutory holidays. On the 1st Wednesday of the month, we're closed 2:00–3:00 PM for a team meeting.
Contact
7 - 7816 East Saanich Road, Saanichton, BC V8M 2B3
Fax: 778-351-3131
Pet portrait imagery supplied with the original site file.
Request an appointment
Choose a verified contact method. Appointment requests are not confirmed until the clinic responds.
Email is also available at reception@svvh.ca. For an emergency, use the emergency numbers above instead of an appointment request.
Clinic photographs with supporting pet imagery.
SVVH-hosted team and patient photographs are shown alongside clearly credited Pexels stock imagery used for visual context.
Our sign out front
Look for our sign at 7816 East Saanich Road — right in the same plaza as Village Pets.