Wellness exams & preventative care
Our pets are family, so we offer the same level of compassion and care we'd want for our own. We provide wellness exams for pets at every life stage, with a focus on catching concerns early through preventative care.
A full range of in-house & specialist diagnostics
We offer a wide range of diagnostics to help keep your pet healthy and catch concerns as early as possible, including:
- In-house bloodwork & urinalysis
- Fecal diagnostics & cytology (skin, ears, and more)
- In-house microscope diagnostics
- Specialist send-outs through IDEXX Veterinary Laboratories
- Radiographic imaging & ultrasound
From spays & neuters to complex surgery
We offer surgical services ranging from routine spays and neuters through to challenging soft tissue and abdominal surgery. We also provide complete dental diagnostics and treatment under general anesthesia — the only way to properly and safely address disease below the gumline, with careful extraction of teeth that are causing pain.
A fast, simple way to bring lost pets home
Microchipping is a fast, simple way to make sure that if your cat or dog ever gets lost, they can be quickly reunited with you through a scan of their microchip number. The microchip is about the size of a grain of rice, implanted under your pet's skin via a needle — it won't fade or leave a mark like a tattoo.
Microchips can be given during a regular appointment, or at the same time as a surgical procedure. Most microchip companies also have easy-to-navigate websites so you can update your contact info any time it changes.
Cremation & keepsakes
When the time comes, we handle everything with Glory Bound Pet, a family-run crematorium in Sooke. Private cremation returns your pet's ashes to you and includes an urn of your choice and a clay pawprint — pewter or slate metal urns, rosewood pawprint or picture boxes, a pine picture box, or scattering tubes.
Private cremation
- 0 – 11 kg
- $320
- 12 – 23 kg
- $370
- 24 – 34 kg
- $390
- 34 – 45 kg
- $450
- Over 45 kg
- $450 + $6.60/kg
Keepsakes
- Ink paw & nose prints
- $30
- Clay pawprint
- $60
- Rosewood shadowbox
- $60
- Steel necklace
- $70
- Pastel clay pawprint
- $110
- Sterling silver necklace
- $115
An additional fee applies for euthanasia services. For communal cremation pricing, or if your pet's weight sits near the edge of a band, please call us on 778-351-3030 — there's no form to fill in and nothing to decide today. Prices subject to change.
Dr. Philip Stacey
Owner
Angela Frost
Co-Owner
Dr. Stephanie Burbach
Associate Veterinarian
Dr. Meg Lainson
Part-time Locum VeterinarianManagement
Veterinary technical team
Locum RVT support. We are proud to work with a select group of experienced Registered Veterinary Technologists (RVTs) who provide locum coverage and additional support to our veterinary team as needed.
Assistants & reception
Careers at SVVH
We are not currently hiring. If you'd like to be considered for future openings, you're welcome to get in touch with the clinic.
Yes — we're accepting new clients!
Give us a call or send us a text and we'll get you and your furry friend set up. Here's what to expect.
Getting started is simple
Reach out
Fill out our appointment request form, call, or text us at 778-351-3030 to get set up as a new client.
Tell us about your pet
Share your pet's name, history, and the reason for your visit so our team can prepare.
Come on in
We'll confirm your appointment by phone and take great care of you and your pet from there.
Transferring your pet's records
Yes, we can transfer your records
Your pet's medical records contain vital information that our veterinarians use to make the best health decisions for your pet's specific needs. If you're looking to transfer over to us, either phone your previous veterinarian's office and request they send your pet's records to us, or ask our receptionists for help — we want to make the transfer as easy on you as possible.
What we offer once you're here
Examinations, X-rays, dental surgery and cleanings, a wide range of surgical procedures, laboratory diagnostics, and more. If you're ready to book an appointment, give us a call!
Frequently Asked Questions
Yes! We are accepting new clients and their furry friends. Give us a call or send us a text and we can get you set up.
Yes you can! Either phone your previous veterinarian's office and request they send your pet's records to us, or ask our receptionists for help — we want to make the transfer as easy on you as possible.
An estimate will be provided to you BEFORE any surgical procedures. If you require an estimate for an appointment-based service, please let us know and we can provide one!
Bring them in to have the incision evaluated. Sometimes no action is needed, and other times a suture or surgical staple has to be added — a veterinarian is the best judge of what's right for their healing.
Please phone the hospital to request a refill. We ask for 24 hours notice. Some medications can't be refilled without a recent exam — if you're unsure, just give us a call.
We carry a wide range of veterinary diets for cats and dogs. If we don't currently carry your pet's food, the clinic says it can usually special order it in 2–7 days.
Unfortunately we can't ethically or legally dispense medications without having seen the patient for an examination. We do offer some over-the-counter flea control options, or we'd be happy to see your new pet for an exam.
A fast, simple way to reunite you with a lost pet through a quick scan. The microchip is about the size of a grain of rice, implanted under the skin, and given during an appointment or a surgical procedure.
Yes — pets need to come fasted before their sedation or surgery day, to keep every part of the procedure as safe as possible. Full fasting instructions are given in a confirmation call beforehand.
Blood work is recommended for pets 7 and under but is not mandatory. For pets over 7, it is at the veterinarian's discretion.
Yes! We offer send-off diagnostics through IDEXX Veterinary Laboratories for blood tests, blood smears, mass identification, and more.
Examinations, X-rays, dental surgery and cleanings, a wide range of surgical procedures, laboratory diagnostics, and more. Give us a call if you're ready to book!
Products, diets & prescription refills.
SVVH links clients to myVETstore for veterinarian-approved products, diets and non-prescription items with home delivery. Medication refills remain a separate request through the clinic.
Two clear options
Prescription refills
To request a refill, please phone the hospital. We ask for 24 hours notice, and some medications can't be refilled without a recent exam — if you're unsure, just give us a call.
We're here for the hardest days too
We want to do all that we can to help you with this difficult decision. As pet owners ourselves, we understand how challenging these times are. If you need to talk to lighten your heart, we are always here to listen — and our experienced veterinarians can offer valuable insight through quality-of-life exams.
When it's time, there are questions only you can answer as their family — are they still enjoying their favourite things as much as they used to? These questions can be overwhelming, so please don't hesitate to contact us if you need help working through them.
Private Cremation
Your pet's ashes are returned to you in a chosen urn or memorial necklace. Home burial and family presence during cremation are also options, pre-scheduled directly with our partner.
Common Cremation
Ashes are not returned. We can also offer a clay paw print keepsake of your pet if you'd like one.
We work with Glory Bound Pet Crematorium, a family-run business based in Sooke, to provide the best possible care for your pet and their remains.
Helpful info for pet owners
A few of the topics our team can walk you through, in the hospital or over the phone.
Parasite Control
Fleas, ticks, and worms are more than a nuisance — we'll help you build a year-round prevention plan.
Nutrition & Weight
Please reach out and ask for one of our pet nutrition advisors for help with your pet's nutritional needs.
Dental Health
Periodontal disease is common in pets — we offer full dental diagnostics and cleaning under anesthesia.
Ask Ivy, the Site Guide
Use the typo-tolerant guide for verified navigation and clinic information. It does not diagnose, triage, or transmit requests.
Helpful ways to get things done.
Choose what you need below—manage your pet's care, order food and supplies, or get started with the clinic.
PetDesk
Keep your pet's health information in one place. View records and appointments, ask for appointments or refills, and receive reminders and clinic updates.
Get PetDeskChoose iPhone, Android, or send a link to your phoneShop with myVETstore
Order veterinary diets, pet food and approved supplies online. Eligible items can be delivered to your home, making repeat orders easier.
Shop food and suppliesVisit SVVH's myVETstoreBecome a client
See how to register your pet, prepare for the first appointment, and ask your previous veterinary clinic to transfer existing medical records.
New client informationRegistration and record-transfer stepsThe PetDesk App
A free mobile health app linked by SVVH to help clients organize and manage their pets' care.
- Access vaccine and medical records
- View upcoming appointment information
- Request appointments
- Request prescription refills
- Receive appointment confirmations
- Create reminders for recurring pet health tasks
- Receive notifications when your pet is ready to go home
Choose the button for your device. If you're on a computer, PetDesk's website can send the app link to your mobile phone.
iOS opens Apple's App Store · Android opens Google Play · Send Link opens PetDesk's download pageOn PetDesk's download page, enter your mobile number, choose “Send Link To Phone,” then follow the instructions in the text message. App features and availability are controlled by PetDesk and the clinic's configuration.
View SVVH's official PetDesk information ↗Hours
Closed Saturdays 12:00–1:00 PM for staff lunch. Closed on statutory holidays. On the 1st Wednesday of the month, we're closed 2:00–3:00 PM for a team meeting.
Contact
7 - 7816 East Saanich Road, Saanichton, BC V8M 2B3
Fax: 778-351-3131
Pet portrait imagery supplied with the original site file.
Request an appointment
Choose a verified contact method. Appointment requests are not confirmed until the clinic responds.
Email is also available at reception@svvh.ca. For an emergency, use the emergency numbers above instead of an appointment request.
Clinic photographs with supporting pet imagery.
SVVH-hosted team and patient photographs are shown alongside clearly credited Pexels stock imagery used for visual context.
Our sign out front
Look for our sign at 7816 East Saanich Road — right in the same plaza as Village Pets.